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Soyturk Acumlator Company Antalya TURKEYSoyturk Acumlator Company Antalya TURKEY - Warranty Practices
Warranty Practices
1) in Turkey and sold SOYTURK Rally Batteries (SOYTURK-Rallyl) conform to the user guide for recording all the parts and 2 years (24 months), our company is under warranty.
2) Warranty period starts from the date of the sale of batteries. Warranty period for maintenance, replacement and maintenance for the warranty period will be added to the elapsed time. This time, the battery manufacturer or authorized dealer for service and changing the company starts from the date of the application.
3) Battery malfunction the time, immediately stated in the manufacturers warranty should be taken to one of the authorized service.
4) Battery manufacturers involved in the investigation after authorities services, following the determination of its structure; Product Warranty will not be covered;
a) Tools in electrical equipment if there is a lack or malfunction (motor starters - charger - konjektör - belts for looseness - in electrical leakage - are left continuously on the radio-cassette player, interior lighting, etc..), given these reasons, so your battery will be charged insufficient''Sülfatlaşma ' '(electrolyte density and the battery voltage drops), or over-charging (burn) to occur in case of
b) due to static electricity to discharge currents, the polar heads for short-circuit, polarity of the head clamp was left loose, magnetic source of sparks, and open externally as fire, flame, spark, because the explosion occurred due to a car battery and damage to occur in case of
c) Battery polarity of the polar head, the tool is not connected to cable, according to polarity (reverse connect) in the battery and the car in case of damage to occur,
d) Dry charged battery during the first filling and maintenance of irrigated charged battery (additional to pure water) during the appropriate water and other foreign non-acidic liquid or addition of additives on the wear plate to create,
e) aqueous charged with neglect of the upper battery labels, covers or buşon the training received at the factory, except for authorized services must be opened by other people, the
f) Battery of inappropriate storage conditions are stored in the (direct sun or stay in the rain) and water or with any liquid chemical washing, drying by heat and extreme hot or cold (freezing) in the case of exposure,
g) Cordless tool has been installed due to external factors caused the stroke that will occur in the battery to wear (deformation, cracks and fractures to occur),
h) The vehicle capacity and type are not suitable as a battery is inserted into the car to the original electrical equipment, any equipment (high current draw of the equipment) to be added and this may occur as a result of battery failure and the car in case of electrical equipment,
i) connected in series with two batteries (24 volts) vehicles in the convector that is defective or converter,
j) depends Series (24 volt), or connected in parallel (12 volt) battery with the couple in the car, separate from any of the battery taken out, the battery discharge and charge imbalance caused by the situation, the
5) Battery warranty certificate for the''user manual''to be used as appropriate, because any failure is set to akü authorized dealers; defective battery, warranty certificate, together with our authorized dealers will be held by''defective''Battery Review Form together with will be sent to the main dealer or service.
6) Zero-kilometer as have purchased new vehicles as original equipment in the battery may be the failure cases, authorized dealers of batteries will be organized by the''defective Battery Review Form''with the''tool''Photocopy Licenses main battery will be sent to the dealer. Warranty start date of new vehicles, vehicle traffic to the exit date of the license.
7) Main dealers will do the review on the battery, the defect provides the terms of the warranty and was fabricated to detect a malfunction, the battery is replaced with a new one.
8) the user and / or vehicle failure due to electrical equipment, a battery failure occurs, only the cost of battery scrap (in line with customer's request) will be paid.
9) Commercial vehicles, taxis, the city provides services between buses, marine vehicles starter unavailable, business machines, equipment, running directly from the battery for caravans manufactured 1 year warranty (12 months) is.
10) Dear customer, do you have for your battery warranty in all respects in the appropriate page for the battery maintenance part of our service fill authorities.
